Jinx Bee Legal
Jinx Bee Account and Data Deletion
Effective: July 19, 2026
You can delete a Jinx Bee account or automatically created local iOS player identity inside the app. You do not need an email account or help from support to complete in-app deletion.
Delete in the App
- Open Jinx Bee and open Menu.
- Choose My Hive or your player-name row, then expand Account.
- Choose Delete player account & data for a local player identity, or Delete account for a recoverable account.
- Type
DELETE. - Confirm deletion.
The app authenticates the request with the credential already held by that player identity. After the deletion succeeds, the app clears that identity from the device and returns to a fresh start.
Reset Is Not Deletion
Use Delete player account & data when you want to delete the account and associated data.
What Deletion Removes
Deletion removes or anonymizes per-user information, including:
- Player profile, display name, avatar, settings, credentials, and account status.
- Puzzle progress, scores, streaks, badges, Bee progression, gameplay history, and unused Honey.
- Friend and social relationships, invitations, blocks, notifications, and push tokens.
- Submitted user content, feedback, support records, and per-user safety data where removal does not compromise another person's records or a legal obligation.
- Known analytics identity and associated provider deletion or suppression requests.
- Other records used only for that player.
Deletion forfeits unused Honey and gameplay history.
Limited Records We Retain
We retain only information needed for:
- Shared game integrity, so another player's game history is not broken.
- Purchase validation, refunds, fraud prevention, accounting, tax, legal, security, abuse prevention, and App Store obligations.
- Backups and operational logs until their normal retention schedule expires.
Shared games and legally required purchase or fraud records are retained only in pseudonymized form. They are not used to rebuild the deleted profile.
Your Jinx Bee profile, credentials, and local account records are deleted even if an analytics or hosted-media provider is temporarily unavailable. Jinx Bee encrypts only the provider identifiers needed to finish erasure in a restricted retry record, alerts the failure, and retries automatically until cleanup succeeds. The retry identifiers are erased after completion.
Apple Purchases After Deletion
Deleting an account forfeits its unused Honey. If you create a new player identity and restore a qualifying Apple transaction, Jinx Bee may grant permanent Plus to the new identity.
A restore never restores the deleted profile, progress, social information, or gameplay history. It also never credits the consumable Honey from the original transaction again.
If You No Longer Have the App
Email info@beepresent.co with the subject Jinx Bee account deletion request. Include enough information to locate the account, such as the email address, phone number, display name, friend code, or player ID. Do not send a password or one-time code.
We may ask you to verify control of the account or contact method. We aim to complete verified support requests within 30 days unless legal, security, or fraud-prevention requirements need more time.